Please ensure you have read understood and accept this policy before applying to NorthTec.

By accepting a place in a course at NorthTec, a student enters a contract with NorthTec for the period of one academic year (or the length of the course if it is less than one year). This contract means there is an obligation to pay the fee for the year (or for the length of the shorter course).

Students who wish to defer to the following semester must notify NorthTec International two weeks prior to the course commencement.

There is no automatic right to a refund of fees if a student changes his/her mind about studying at NorthTec.

In normal circumstances, no refunds will be given after course commencement.

Any request for a refund must be made in writing to the International Director. The request must include a detailed explanation of the reasons for withdrawal from the programme contracted. At this time, the student’s family and agent will be notified by NorthTec that a request for refund has been
received.

If a refund is given, it will be paid in NZ dollars and paid by cheque or bank draft to:

• The student’s registered home address in country of origin; or
• The student’s agent

Note: Refunds will not be given directly to a student or transferred to a student’s bank account in New Zealand unless authorized in
writing by the student’s agent or parents.

Consideration of Refund Applications

Applications for refunds will be considered under the following categories, which may require supporting documentation:

Full Refunds

• Immigration New Zealand (INZ) has refused to grant an initial visa for study in New Zealand.
• Visa extension is refused by INZ.
• NorthTec is unable to proceed with the course offered.
• If the programme contracted with NorthTec is cancelled for whatever reason, then the student shall be entitled to a total
  refund of fees but shall not be entitled to any other compensation, costs or consequential damages of whatsoever
  nature.

Other Refunds

• An international student in a semesterbased programme, who gains Permanent Residency will not receive a refund of fees
  for the semester in which residency is granted. However they will be treated as a New Zealand Permanent Resident for
  the following semester and refunded any international fees paid beyond the semester in which residency was granted.
• International students in programmes designed with full year non-semester based courses must pay the international
  fees for the full year, regardless of the date Permanent Residence has been granted during that year.
• If a student wishes to withdraw their application and notice is received by NorthTec International two weeks prior to
  course commencement, students will receive a refund of fees paid less the registration fee, accommodation placement fee, any agency fees and a cancellation fee of 15% of the tuition fee.
• Special circumstances of a compassionate nature, as approved by NorthTec, may necessitate withdrawal from a course. Supporting information must be supplied in writing from the student, family and agent (if applicable).

Summary Table of Cancellation and Refund Policy for International Students